Answers to Common Question
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Simply open the SpeedCharge mobile app, scan the QR code on the charging gun or station screen, select your charging amount or battery percentage, and tap 'Start Charging'. The app live-tracks your session energy (kWh), duration, and power level in real time.
AC chargers (7.4kW – 22kW) supply alternating current to the vehicle's onboard charger, ideal for destination charging at homes, offices, and hotels (2–6 hours). DC Fast Chargers (30kW – 240kW) bypass the onboard charger to deliver direct high-voltage DC power directly into the battery, charging EVs up to 80% in 20–45 minutes.
Yes, ChargeClub members and registered app users can reserve an active charger slot up to 15–30 minutes before arrival via the SpeedCharge app, guaranteeing charger availability when you arrive at the hub.
In the FOCO (Franchise Owned, Company Operated) model, the franchise partner owns the charging station equipment while SpeedCharge manages complete end-to-end station operations, 24x7 technical monitoring, preventive maintenance, driver billing, and network marketing for a transparent revenue share.
For a standard 2-bay DC Fast Charging station, a minimum of 200–300 sq. ft. parking area and 60kW–120kW sanctioned DISCOM transformer load is recommended. SpeedCharge performs a free site feasibility survey to assist with electrical load planning.
Depending on station location, daily vehicle footfall, and charger capacity, typical SpeedCharge franchise stations achieve attractive annual returns. Note: Illustrative estimate — actual results vary based on site location, local grid tariffs, vehicle utilization and specific commercial agreement terms.
SpeedCharge provides full turnkey deployment. Our technical field team handles site assessment, DISCOM grid load sanctioning, civil pad construction, canopy setup, electrical cable trenching, charger installation, testing, and final commissioning.
Yes, all SpeedCharge commercial AC and DC Fast Chargers are IP54/IP65 weather-rated and IK10 vandal-resistant with built-in thermal management, over-voltage protection, and lightning surge arrestors engineered for Indian heat and monsoon conditions.
Our chargers support all Indian 4-wheeler EVs (Tata Nexon EV, Punch EV, MG ZS, Hyundai Ioniq 5, BYD Atto 3, Mahindra XUV400, BMW, Mercedes) using CCS2 standards, as well as Type-2 AC connectors and Type-6 / LEV standards for 2-wheelers and 3-wheelers.
Charging is billed transparently per kWh consumed (e.g. ₹18–22/kWh). The app accepts all Indian payment methods including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, RFID ChargeCards, and prepaid SpeedCharge Wallet.
Franchise partners receive automated monthly T+7 revenue settlements directly into their registered bank accounts, accompanied by a detailed CMS statement itemizing total kWh dispensed, gross revenue, and station uptime metrics.
Our automated telemetry system detects session interruptions instantly. Unused pre-authorized funds are automatically refunded to your original payment method, and 24/7 remote diagnostics immediately attempt an automated reset or dispatch local engineers.
You can reach our 24/7 customer support desk via the SpeedCharge app live chat, by phone at +91 851 000 1120, or by emailing support@speedcharge.in.
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Frequently Asked Questions
1. What is an EV charging station?
An EV charging station provides electrical energy for charging an electric vehicle. Charging stations can offer different charger types, power levels and connectors depending on the location, vehicle compatibility and charging requirements.
2. How can I find EV charging stations near me?
Use an EV charging station locator to search for charging locations near your current location or destination. SpeedCharge provides a station locator where drivers can explore supported charging locations and relevant station information.
3. How long does it take to charge an electric vehicle?
EV charging time depends on battery capacity, current state of charge, charger output, the vehicle's maximum charging capability, battery temperature and other conditions. DC fast charging generally provides higher charging power than standard AC charging for compatible vehicles.
4. What is the difference between AC and DC EV charging?
AC charging supplies alternating current that the vehicle converts for battery charging through its onboard charger. DC fast charging performs this conversion within the charging equipment and supplies DC power to compatible vehicles, allowing higher charging power.
5. How much does EV charging cost in India?
EV charging costs vary by charging station, electricity tariff, charger type, charging network and energy consumed. Drivers should check the applicable pricing displayed by the charging provider or station before starting a session.
6. What is DC fast charging?
DC fast charging supplies direct current to a compatible electric vehicle's battery through high-power charging equipment. It is commonly used at public charging locations where drivers need faster charging than typical lower-power AC charging.
7. Does fast charging damage an EV battery?
Modern EVs use battery-management systems to regulate charging based on factors such as battery condition, temperature and state of charge. Battery ageing depends on multiple factors, so drivers should follow the vehicle manufacturer's charging and battery-care recommendations.
8. Which EV charging connector does my electric vehicle need?
Connector compatibility depends on the electric vehicle and charging system. Before using a station, check your vehicle's supported charging connector and charging specifications against the connector available at the charger.
9. Can I install an EV charger at home?
Home EV charging may be possible where suitable parking, electrical capacity and installation conditions are available. Charger selection and electrical work should follow applicable requirements and the vehicle or charger manufacturer's installation guidance.
10. How do I use a public EV charging station?
Locate a compatible charging station, park correctly, connect the appropriate charging connector and follow the station's instructions to authenticate and start the session. The exact process can vary by charging network and station.